Let's Get Your Questions Answered
Congratulations! Your community has partnered with SmartRent to create an elevated living experience for you using smart technology. This means more convenience, control, and comfort at your fingertips. We’re excited to share more details about the features and functionality of SmartRent’s products and what you can expect. Keep scrolling to discover what smart living looks like.
Installation of your smart devices is performed by the SmartRent Field Team following a timeline designed to minimize any disruption to your home life. Once your home's smart technology has been installed, SmartRent will reach out via email and text message to create a SmartRent account and download the SmartRent App.
We encourage you to download the app to get the most from your smart technology, both at home and on the go. (Don’t have a smartphone to download the app? You can still use our web-based Resident Portal to manage your smart devices, but you will not be able to access more advanced features like granting access to others in this portal.)
You’ll also want to consider connecting your system to your WiFi network. This increases the speed and reliability of device communications. You can learn more about the benefits of WiFi at smartrent.com/support/wifi.
Take a moment and explore the SmartRent features offered by your community.
All of the new technology installed in your home is controlled through the SmartRent App. It puts comfort, control, and convenience in the palm of your hand. We encourage downloading this for the optimal smart home experience.
Create and share unique access codes with family, friends, and service providers
View recent activity, such as who has visited your home and any changes made to your devices.
Lock and unlock your door from anywhere with just a tap. No more fumbling for your keys!
Quickly view the status of all of your devices on the dashboard.
Schedule your thermostat to save energy and money on your utility bills.
To log in to the SmartRent App, you must first receive your Welcome Email from us and follow the instructions to set up your account.
For instructions on how to use your SmartRent technology without a smartphone, please see this article.
It’s natural to have some hesitations about smart technology. We take your privacy seriously and want you to feel at ease having SmartRent in your home.
New technology can sometimes be a bit overwhelming. If you are at home when the SmartRent Field Team is onsite, please feel free to ask any questions. You can also contact our experienced Support Team 24/7 to get answers to your questions and help troubleshooting device issues.
